Folkestone Haven – support for mental health

Published on April 2nd, 2020


Health and Well Being | Support for the Community

The Folkestone Haven has been designed to support adult (18+) residents of Folkestone and Hythe District in a self-defined mental health crisis.

In light of the Coronavirus pandemic (COVID- 19), the Folkestone Haven will be opening on 6th April as phone support only. This is due to the highly contagious nature of Coronavirus and the overwhelming priority to keep those in need of using the Haven and staff, safe and well. A face to face service is planned as soon as it is safe to do so.

For the time being three dedicated phone lines will operate as follows:

Mon – Fri: 18:00 – 23:00
Weekends & Bank Holidays: 12:00 – 23:00

Phone free on 0808 196 3569

Your call will be directed to a Folkestone Haven Recovery Worker who will offer you a listening ear and help you to create a safety plan for your mental wellbeing. They will also be able to support you to develop self-management techniques and draw on your resilience and strengths.

The service is provided by Hestia, a long established charity that provides support for people in crisis, with funding from a a number of partners, including the NHS, Kent Community Foundation and The Roger De Haan Charitable Trust.

Further information is available at

< Back to all news